Return Policy

At lingoXpress, we strive to ensure our customers are satisfied with their purchases. However, we understand that sometimes a return may be necessary. Our return policies vary depending on the marketplace where the product was purchased, as many of our products, including books, are available across multiple marketplaces.

General Return Guidelines

Marketplace-Specific Policies

Each marketplace has its own return policy, and these will apply to purchases made through that platform. Please refer to the specific marketplace’s return policy for details on eligibility, timelines, and procedures.

For the most part, books, ebooks, and audiobooks can be returned free of charge. However, the exact process and conditions for returns depend on the marketplace. Be sure to check the return policy of the marketplace where your purchase was made for further information.

Eligibility for Returns

Returns are generally accepted under the following conditions:

• The product is in its original condition.
• The return request is made within the timeframe specified by the marketplace.

How to Initiate a Return

To start a return, please visit the marketplace where your product was purchased and follow their specific return process.

Additional Notes:

Refunds, exchanges, or replacements will be processed in accordance with the marketplace’s policies.

Physical products may be subject to different return or refund policies as outlined by the respective marketplace.

lingoXpress cannot override the policies set by third-party marketplaces.